Privacy Policy
Introduction
By using our website or making a reservation with us, you agree to the practices described in this Privacy Policy.
About Us
Business Name: Beamsley Lodge LTD
Trading As: Beamsley Lodge B&B
Address:
86 Royal Parade Eastbourne East Sussex BN22 7AQ United Kingdom
Telephone: 01323 722304
Email: beamsleylodge@gmail.com
Information We Collect
We may collect and process the following information:
- Your full name
- Email address
- Telephone number
- Home or billing address
- Booking details
- Arrival and departure dates
- Number of guests
- Special requests
- Payment information (processed securely through third party payment providers)
- IP address
- Browser type
- Device information
- Website usage data collected through cookies
How We Collect Your Information
We collect information when you:
- Make a booking through our website.
- Contact us by phone or email.
- Submit an enquiry through our contact form.
- Book through third party platforms such as Booking.com or other travel websites.
- Browse our website.
How We Use Your Information
We use your information to:
- Process and manage reservations.
- Respond to enquiries.
- Provide customer support.
- Confirm bookings.
- Improve our website and services.
- Comply with legal obligations.
- Prevent fraud and protect our business.
- Send booking confirmations and important reservation updates.
Where you have given consent, we may also send occasional promotional offers. You can unsubscribe at any time.
Booking Platforms
Payment Information
Cookies
Our website uses cookies to improve user experience and analyse website traffic.
Cookies help us:
- Remember your preferences.
- Improve website performance.
- Understand how visitors use our website.
You can control or disable cookies through your browser settings.
Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Booking providers
- Payment processors
- IT and website service providers
- Government or legal authorities where required by law
All third parties are required to protect your information.
Data Retention
We retain personal information only for as long as necessary to:
- Complete your reservation.
- Meet legal and tax obligations.
- Resolve disputes.
- Enforce our agreements.
When your information is no longer required, it will be securely deleted.
Data Security
We use appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
Although we take reasonable precautions, no internet transmission can be guaranteed to be completely secure.
Your Rights
Under UK GDPR you have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your data where applicable.
- Restrict processing.
- Object to processing.
- Request a copy of your data.
- Withdraw consent where consent has been provided.
To exercise any of these rights, please contact us using the details below.
Third Party Links
Children's Privacy
Changes to This Privacy Policy
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Beamsley Lodge LTD
Address: 86 Royal Parade Eastbourne East Sussex BN22 7AQ United Kingdom
Telephone: 01323 722304
Email: beamsleylodge@gmail.com